Welcome to Shell India Customer Support
Contact support
Chat – General Public & Shell Asia App Queries
Chat – General Public & Shell Asia App Queries
For more information, feel free to chat with our team using our Live Chat feature.
Live Chat operates from Monday to Friday: 9:30 AM – 5:30 PM excluding public holidays.
Click on the red "Help" button at the bottom right corner of your screen to launch Live Chat.
General Public Queries
General Public Queries
For general questions and/or comments, send an Email to: generalpublicenquiries-in@shell.com
You can also contact us on:
Tel: 044-3099 1103 and 044-4344 2650
Our operation hours, Monday to Friday: 9:00 AM – 6:00 PM excluding public holidays
Shell Asia App
Shell Asia App
For Loyalty program queries please email us at goplusindia@shell.com
You can also contact us on:
Tel: 044-3099 1103 and 044-4344 2650
Our operation hours, Monday to Friday: 9:00 AM – 6:00 PM excluding public holidays
Shell Fleet Solutions
Shell Fleet Solutions
Kindly contact our dedicated customer team on +91 44 6132 0460 or send us an email at fleetsolutions-india@shell.com
Our operation hours, Monday to Sunday: 7:00 AM – 9:00 PM.
EV Recharge
EV Recharge
Kindly contact our dedicated customer team on 011 40849548or send us an email at shellrechargeindia@shell.com
Shell Advantage and Rewards App
Shell Advantage and Rewards App
Visit SHARE app to register and know more details or
Call us on the Toll-Free Number – 1800 266 7211 or Email at support@shelladvantagerewards.in
Technical Support
Technical Support
Please send your enquiry to shelltechnical-in@shell.com