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Our Information Technology specialists are fundamental to the success of Shell, helping to build and implement IT solutions right across our business.

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You can be a part of the future of energy. At Shell, you power your progress as we tackle the energy challenge together.

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Digitalisation and information technology are transforming our lives in ways that were unimaginable a decade ago. Digital technology is also transforming the energy industry by improving efficiency, safety and reducing emissions.

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Digitalisation is a key lever to accelerate Shell's transition to being a net-zero emissions energy company by reducing our operations' carbon footprint and helping us offer low-carbon energy solutions to our customers. Shell has been a pioneer in developing and deploying digital technologies for decades, and the pace of adoption is accelerating almost exponentially. We are building in-house capability and embedding digital technologies across every aspect of our business.

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We live our core values of honesty, integrity and respect, so you can work in an environment that encourages you to be the best version of yourself and respects the individual journeys that each of us will take.

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Discover IT Jobs at Shell

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Explore opportunities to take your career to the next level.

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At Shell, our Information Technology (IT) team works on complex challenges to power progress and deliver impact.

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We do this through industry-leading delivery capability and people development centres. We have 80 million digitally connected customers, which translates to an opportunity to deliver digital transformation.

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For Shell, digitalisation is not just about technology. It is also our culture, people, and agile working methods. Being a part of this global team means being part of an ecosystem of external and internal stakeholders, customers, and partners. We use advanced infrastructure and partner with the world's best tech and cloud providers to accelerate and scale digitalisation across our businesses.

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Information Technology at Shell has an ever-growing ecosystem of partnerships with industry leaders. For example, Shell has built a partnership over three decades with a strategic alliance to contribute toward a world with net-zero emissions. Together we aim to deliver new solutions to customers in support of their energy transition and carbon reduction ambitions. Shell has agreed to supply Microsoft with renewable energy, helping Microsoft to meet its commitment to 100% renewable energy by 2025.

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Our four IT organisational functions - Enterprise IT, Business IT, Information & Digital Engineering and Information & Digital Services and Operations within Shell work across four locations in Houston, The Hague, London, and Bangalore.

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Enterprise IT owns Shell's digital technology roadmap and steers our overall IT strategy to drive business outcomes and enable efficient IT architecture, data, risk, governance, and integration. As the architects of IT solutions, we deliver Market Standard IT Platforms by maximising impact from data. In addition, we design technology solutions that help to maintain a streamlined IT architectural foundation.

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Information and Digital Engineering (IDE)

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Information and Digital Engineering enables the creation of business-aligned skill pools and career paths that bring business and IT skills together to power progress through capability-building centres. These capability-building centres drive learning and upskilling programmes for Design Engineering, Enterprise Resource Planning, Information Data & Analytics, Project & Programme Management, Software Engineering, Transformational Change, Business Products & Platform Capability, Citizen development, Power Digital Core, as well as Strategy and Planning.

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Our business-facing IT teams lead groups of experts in our Projects and Technology, Upstream, Downstream, Integrated Gas and Renewables & Energy Solutions businesses \u2013 providing them with IT solutions that support their business objectives.

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These IT business interfaces provide thought leadership by developing strategic IT plans, managing portfolios, and driving delivery. They hold end-to-end accountability for technological solutions to strengthen business portfolio health and operating strategies, employing information risk management and compliance and assurance processes. They identify, create and protect value from technology and data investments and sponsor citizen development projects to achieve outstanding business outcomes.

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Information and Digital Services and Operations

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This team runs the IT systems that run Shell. Shell's Information and Digital Services and Operations team's collaboration tools enable our global workforce to come together and deliver reliable, secure, and affordable IT operations that support business strategies and build easy-to-use enterprise technologies.

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We build enterprise technology and operate IT for all our assets to enable people to work effectively, reliably, and securely. We create digital foundations for operating and maintaining IT systems that millions of Shell's customers and stakeholders rely on every day. In addition, we execute controls to ensure Shell's financials are trustworthy to investors and to help close books on time by detecting, managing, and reporting data and cyber incidents.

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Title: Digitalisation at Pennsylvania Chemicals

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Duration: 1:07 minutes

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Description: A case study showing how Shell is using digitalisation to make construction more efficient.

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 [Text displays]
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Construction of the Future

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Interview with Ed Cadena

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Technical Integration and Assurance Manager
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Here at Pennsylvania Chemicals, we have the opportunity to be the plant of the future.

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Continued panning aerial footage of the Pennsylvania Chemicals plant under construction.

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Interview with Lauren Schwartz

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Rotating Equipment Engineer
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The more data we have, the smarter we have to get about managing it.

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Lauren Schwartz Rotating Equipment Engineer

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Interview with Ed Cadena continued

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Everything at a site is located by an equipment tag.

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Find\u2019All uses that as the basis to connect all the different databases. We have complete accountability over three million documents and equipment tags on this site.

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Interview with Lauren Schwartz continued

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Now, I can go to the tag number for my equipment and immediately find exactly what I\u2019m looking for.
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Interview with Alejandro de Jong

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Digital Twin uses drones to take construction project snapshots on a weekly basis.
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High angle close-up of a drone carrying case being opened and the drone being lifted out. Low angle footage of a construction worker onsite placing the drone on a mini helipad on the ground. Low angle close-up of the drone controls held by the worker. Close-up of the camera attached to the drone swivelling above the mini helipad. Wide view of the drone lifting off the mini helipad.

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And from these images, we create accurate 3D models of the entire construction site.

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Interview with James Bouanchaud

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CML Structural Engineer
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This enables me to get a top-down view, to quickly determine what we need to do. It\u2019s very effective.

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Interview with Ed Cadena continued

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Any reduction in time will mean literally waiting time that we\u2019ll avoid, and we have a safer

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Title: Predictive Maintenance

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Duration: 1:39 minutes

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Description: 

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Shell staff talk about predictive maintenance as a way to leverage technologies to forecast issues and predict failures before they arise. Unable to find an off-the-shelf solution, they built one themselves and now have 24/7 coverage. The model is now being replicated in other facilities and offers good insight, as well as allowing engineers more time to do engineering work instead of analysing mountains of data.

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PREDICTIVE MAINTENANCE

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Interview with Sankesh Sundareshwar

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Senior Process Engineer, Shearwater

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Sankesh Sundareshwar

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Predictive maintenance is leveraging the technologies we have today to forecast issues before they can arise.

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Interview with Arnold Hes

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Instrument Engineering Team Lead, Pernis

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Arnold Hes

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We have to keep our plants running and our biggest problem is when the plants trip due to equipment failures.

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If we can predict that, then we can prevent these failures and save the company a lot of money.

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Interview with Claudia Zuluaga Giraldo

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Principal Digital Product Manager

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The more stable operations, the more energy efficiency we are able to obtain, the less emissions we generate.

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Sankesh Sundareshwar

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We looked outside quite extensively if anyone else had a product that we could just take off the shelf and we couldn\u2019t find anything that useful to us, so we decided to build it.

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Interview with Kenneth Innes

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Shearwater Manager

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Before we developed these systems, our people spent a lot of time analysing mountains of data which was very labour intensive.

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[Video footage]

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Shot of Kenneth standing by a row of monitors listening to a male colleague sat down talking. Close-up of Kenneth nodding. Close-up of Neil Forbes speaking to off-screen interviewer at an interior location.

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Interview with Neil Forbes

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Operations Support, Shearwater

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Instead of that being reactive, we\u2019re now proactively going out fixing issues before they become a bigger problem.

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 [Sankesh Voiceover]

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The big benefits of this programme is 24/7 coverage.

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It looks at about 300 system parameters all the time. Human beings can\u2019t do this kind of thing.

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Now we\u2019ve got to think globally and think about replication and replication at pace.

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[Arnold Hes Voiceover]

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We were able to use and replicate that model in our facilities and gave us a good insight in how our valves are behaving.

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[Sankesh Sundareshwar Voiceover]

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This technology is going to make us better engineers because we have more time to do engineering work to prevent systems going offline.

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Interview with Sander Buhling

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Instrument Project Engineer, Pernis

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I think the major change, it\u2019s not really the prediction; it\u2019s the scale-able part of this project.

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You build a solution for 16 valves; it has the potential to increase for all valves within Shell.

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Why not, yes, use it on everything we have?

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Title: LNG Shipping Digitalisation case study

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Duration: 1:13 minutes

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Description: 

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A case study showing how Shell is using digitalisation to improve the efficiency and lower the emissions of its\u2019 fleet of LNG tankers.

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[Text displays]
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Optimising Shipping

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Interview with Paul McStay

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LNG Fleet Performance Manager

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[Paul McStay]

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Shell has an ambition to drive down its carbon footprint. And within shipping and maritime, our vision is very much aligned with that.

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Interview with Samantha Lehel

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LNG Commercial Freight Operator

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[Samantha Lehel]

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The LNG Shipping accelerator essentially consolidates loads of information in one place.

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So that instead of having to consult various different resources for each one of my vessels, I can see everything immediately.

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The real value is, sort of, the time savings for myself as an operator, but also the level of accuracy and efficiency that that affords our business.

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[Paul McStay]

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What this allows us to do is see data live and in real time and therefore be able to proactively intervene when performance starts to drop.

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Interview with Grahaeme Henderson

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VP Shipping & Maritime

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[Grahaeme Henderson]

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If we can improve our efficiency, we can reduce the amount of time that we\u2019re waiting at ports\u2026

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Then we can reduce our fuel usage. And by reducing our fuel usage, we can improve our emissions.

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[Paul McStay]

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This project allows us to understand where our footprint is and reduce that by setting appropriate benchmarks, and therefore reductions into the future, using data as a means to enable insights that will allow the business to deliver value by driving our vessels more efficiently and enabling us to deliver more molecules of LNG to our customers.

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